BNF’s botched upgrade — the final chapter
BNF Bank spent more than €1 million stabilising services after a troubled core-system upgrade in late March that left customers locked out of accounts, unable to make payments and scrambling for answers. That is the picture painted by CEO David Power in an exclusive Times of Malta interview, six months after the migration went badly wrong. I have covered this story before — examining the technical failures and the bank’s security posture — and this will likely be my final instalment on the affair. My earlier pieces set out the timeline and the phishing fallout; they remain available for readers who want a deeper chronology and the earlier reporting. What the CEO told the paper David Power described the project as “massive”: BNF replaced “every single system in the bank” and switched card providers from Visa to Mastercard on the same weekend. He says the bank tested the new platform for 18 months and ran more than 3,500 tests before go-live, but that on the day of the launch “one of ...